Customer Service Manager/Insurance Claims Specialist with 10+ years’ experience and a passion for providing outstanding client service and going the extra mile. Financial analysis and reporting skills gained through experience as an Accountant and Underwriter with good knowledge of insurance-related laws and regulations.

Qualified Accountant with a strong customer focus, a continuous improvement mindset, and 10+ years’ experience in processing invoices, creditor reconciliations, managing and executing payment processes, payroll, creditor enquiries, problem-solving and assisting with month-end reporting. Great organisational skills with ability to coordinate responsibilities and meet deadlines.

Insurance Operations Specialist with an aptitude for understanding complex organisational, legal, and financial issues and solid experience in stakeholder and team management in the highly regulated insurance domain.

Innovative and result-driven Project/Change Manager with expertise in sales and marketing, and experienced in driving a broad range of customer led business change initiatives. Skilled in streamlining and improving processes, enhancing productivity, and implementing solutions to achieve business objectives.

Forward-thinker and proactive Executive Assistant with proven prioritisation, planning & organisation skills and experience in coordinating with both internal and external clients. Skilled in managing DCE's diary, organising all aspects of external and internal engagements, and arranging travel and events.

Front End Web Developer with 10+ years’ experience in evaluating websites and technology from the end user's perspective. Skilled in project planning and delivery and identifying process-improvement opportunities to positively affect the development and management of websites.

Experienced Senior Software Engineer with a demonstrated history of working on innovations within start-up environments and international technology companies.

Regulatory/ Quality Specialist with a Master’s degree in Pharmaceutical Science from the University of Auckland, experience in medical product compliance.

A change leader with consulting, communication, and analytical expertise used to effectively and rapidly manage technology-based, global HR digital transformation projects.

Automation Engineer with over 20 years experience as a Software and Project Engineer, including experience working in my field in New Zealand.