Our Privacy Policy

Last updated: January 2021

1. About New Zealand Immigration Concepts (NZIC)

  • NZIC serves our clients by providing Immigration and Job Search assistance to migrants looking to move to New Zealand.

2. Our Privacy Approach

  • Our commitment is to put clients first. We strive to be transparent about how we collect and use your information, to keep your information secure and to provide you with options.
  • This Privacy Policy is meant to help you understand what information NZIC collects, why we collect it and what we do with it. This
    policy applies to NZIC’s website and services.

3. Information Collection and Use - General

  • We may collect information when you interact with NZIC’s services including:
  • Information You Provide to Us. We may collect the information that you provide to us, such as:
  • When you fill in our Free Immigration Assessment form, where you provide essential information for our team to be able to tailor the assistance you need.
  • When you get in contact with us through email and send content (such as text, photos, voice inputs, videos and attachments).
  • We analyse and store all communications content, including email content from incoming and outgoing emails. This allows us
    to deliver, personalise and develop relevant content and services.
  • When you sign up for services that require your financial information or complete transactions with us, we may collect your payment and billing information.
  • Device information. Our third-party partners (such as Google) collect information from your devices (computers, mobile phones, tablets, etc.), that allows us to recognise and associate your activity across devices. This information includes device specific identifiers and information such as IP address, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, location information and software data.
  • Information from Cookies and Other Technologies.
  • We collect information when you access content, applications and other products.
  • This information includes the kind of content served, viewed or clicked on; the frequency and duration of your activities; the
    sites or apps you used before accessing our services.

4. How We Use This Information

  • We are able to deliver, personalise and improve our services by combining and using the information that we have about you to
    understand how you use our services and the people that you work with within NZIC. We also may use the information that we have about you for the following purposes:
  • Provide, maintain, improve, and develop relevant features, content, and services.
  • Analyse your content and other information (including emails, attachments, free assessment form, phone calls and messages
    through messaging apps.)
  • Fulfil your requests when authorised by you.
  • Contact you with information about your account or with marketing messages, which you can control.
  • Detect and defend against fraudulent, abusive, or unlawful activity.

      5. How We Share This Information

      • We share information that we have about you with your consent, for the purposes described in this Privacy Policy, including to provide services that you have requested and:
      • With Your Consent. We will share information with companies, organizations or individuals outside of NZIC.
      • Within NZIC. Information will be shared within NZIC, to make sure that every team involved can offer optimal support.
      • With partners. We may share your information with non-affiliated companies who are:
      • Trusted partners. We provide client information to trusted partners who work on behalf of or with us based
        on our directions and in compliance with appropriate confidentiality measures. This will only be done with your
        explicit consent.
      • When you use third-party apps, websites or other products integrated with our services, they may collect information about your activities subject to their own terms and privacy policies.
      • For legal purposes. We may access, preserve and disclose information to investigate, prevent or take action in connection
        with: legal process and legal requests; establishing or exercising our legal rights or defending against legal claims; or as
        otherwise required by law.
      • This may include responding to lawful governmental requests.

      6. Data Processing and Transfers

      • When you use any of our services you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Policy. Regardless of the country where you reside, you authorise us to transfer, process, store and use your information in New Zealand in accordance with this Privacy Policy and to provide you with services. New Zealand may not have the same data protection safeguards as the country where you reside.

      7. Other Important Information

      • This Privacy Policy applies only to NZIC. This Privacy Policy does not apply to the practices of companies that NZIC does not own or control, or to people that NZIC does not employ or manage.

      8. Changes

      • We may update this Privacy Policy from time to time, so you should check it periodically.

      9. Questions and Suggestions

      • If you have questions, suggestions, or wish to make a complaint, please contact us at:

       03 928 0948 (within New Zealand)
      +64 3 928 0948 (from overseas)

      Nelson

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      137 Milton Street, Nelson, NZ

      Monday to Thursday: 8:30 am - 4 pm | NZDT
      Friday: 8:30 am - 2 pm | NZDT

      Wellington

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      Please call us to make an appointment.

      Monday to Friday: 8:30 am - 4:30 pm | NZDT