Commercially savvy Customer Success and Account Manager with a flair for sales and 10+ years of experience in building customer relationships, driving revenue growth, and exceeding customer expectations.

Experienced in managing CX projects, designing end-to-end customer journeys, measuring and tracking KPIs, implementing automation solutions, tactical planning, and analysing trends.

Medical professional with a compassionate and respectful approach and experience in a hospital setting as well as experience in a residency training programme specialising in Orthopaedic and Trauma Surgery.

Research Administrator with experience in coordinating academic research activities at faculty level with a public research university, as well as experience in academic and general student administration.

Successfully designed and implemented the enterprise-level Network and Security Infrastructure with flexibility, expandability, and technological superiority, aligned strategies with organisational objectives and requirements and provided strong leadership to cross-functional technical teams.

Electrical and Mechanical Engineering Technician with 11 years of experience as a Chain Hoist Technician with an industry-leading equipment supplier for music tours, festivals and live productions.

I am an accomplished, high-energy digital change driver and ICT Incident Manager with 15 years of experience working in challenging roles delivering bespoke business solutions in the FMCG manufacturing industry and social development sector.

Experienced and qualified Cyber Security Expert.

Certified information privacy professional with sound business acumen, and 5 years of experience in protecting data and ensuring regulatory compliance in the corporate sector (Digital, Insurance, Real Estate, Construction and Technology industries).

Qualified Cost Accountant with 10+ years of experience, proficient in Financial Accounting & Data Analysis, SAP.