Please post your requirement

We recommend that you provide us with as much information as possible to ensure that the listing will attract a suitable candidate.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Job Listing Number
Job Listing Number

Senior Technical Support Specialist

Information Technology

Bring your Senior Technical Support experience to this organisation!

About this Role:

This employer is seeking a Senior Technical Support Specialist to optimise its IT operations and drive the efficiency of its user satisfaction. In this role, you will provide Level 1 Support for issues not allocated to vendors, perform IT administration tasks, and manage the technology support inbox and Jira Service Management queue. You will also conduct regular incident and request review sessions for prioritisation and oversight.

An Ideal Application will have:

  • Minimum 5 years’ experience in a Technical Support role
  • Subject matter expertise with Salesforce
  • Previous experience in the Telecommunication industry will be an advantage
  • Familiarity with cybersecurity practices  
  • Experience in BI reporting and application management.
  • Experience in system maintenance, patching and upgrades on the customer’s servers and applications.

LANZ has 70+ vacancies

Didn't see the perfect job for you listed?

Get in contact to find out about more opportunities.


Let us know if you are interested in this job!
"I am interested in this job
I am an NZIC client."

Let your Job Search Consultant know that you are interested in this role and send them the link to this page.

"I am interested in this job,
I am not an NZIC client yet."

To express an interest in a role on our Job Board email Rose Garland stating the title of the role and why the role interests you. Attach your CV if you like.

If we think your chances are good - whether for that particular role or in general - we will let you know how we can help you with your job search in New Zealand.

Email Rose
Job listing published:
April 16, 2024

Do you want to find out if you qualify for a visa for New Zealand and how you can find a job?

Ask us for a Free Assessment of your chances and join our Immigration and Job Hunt webinar.