Purpose
To consult and style clients hair as the client desires. Preform general duties around the salon as needed.
Specific duties and responsibilities
Hair Stylist responsibilities include:
- To Listen to the client
- To advise the client honestly
- Offer thorough hair care and hairstyling consultations before starting the style cut.
- To discuss with the client the style and their needs to maintain the style depending on their lifestyle.
- To confirm with the client the final chosen styleTo style cut Hair
- To shampoo, blow wave, dry off and preform other non-chemical hairdressing services.
- To 'empower' the client with retail haircare products - educating clients on how to maintain their style.(Using 'WOW' Factor Customer Service)
- To meet personal productivity goals
- To greet and depart clients, using the Just Cuts scripts, when there is no receptionist on duty.
- To be knowledgeable about the Just Cuts systems, that is, pre set pricing, no appointment, clean hair policy and guarantee and to be able to explain these to clients.
- To be familiar with advertised specials or promotions.To do the salon bookwork and banking.
- To provide clients with the 'WOW' Factor in customer service.Avoid having high rates of client redo's.
- Maintain an average cut rate of at least 2 clients per hour.
- Keep salon and workstations in hygienic and tidy conditions.
- Apply health or sanitation standards.
- Answer the phone in a professional manner, and maintain a positive can-do approach.
- Run the reception as needed and attend to clients needs in a professional friendly manner.
- Check client details are correct in the system when attending to clients at reception.
- Offer overs where appropriate.
- Great clients within seconds of them entering the salon with a smile, and appropriate comments.
- Maintain queue system as per just cuts guidelines.
- Assist other staff in the salon with their duties in a friendly and helpful way.
- Assist salon management with other admin tasks as requested.
- Ensure the salon is clean and tidy and well presented at all times.
- Follow Reasonable Directions given by Salon owner/Manager
- Open or close the salon throughout the week as required.
- End of day cash up, and beginning of till set up.
General duties and responsibilities
- Be punctual and work the hours and times specified.
- Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
- Support and help develop a positive workplace culture.Demonstrate excellent interpersonal communication skills.
- Responsibly manage all business resources within accountability levels.
- Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business.
- Comply with all employment obligations.
- Promptly undertake to complete all reasonable and lawful instructions and directions given.
- Serve the business in good faith, promoting and protecting the business's best interests.
- During work time, and such other times as may be reasonably required, dedicate all effort to the execution and fulfilment of the duties, responsibilities, obligations and instructions related to employment.
- Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.
Skills, Experience & Education
- Relevant certification.
- Proficiency with hot irons, curlers, and blow-dryers.
- Excellent interpersonal skills.
- Good verbal communication.
- Creative mindset and a good eye for design.
- Maintain a calm, tactful, helpful and friendly disposition.
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