Product Practices Lead

About the role

You will be a leader in their Product Guild, help to shape product UX processes and build strong product capabilities across the Consumer, Marketplace & Classifieds teams. You'll work closely with their Marketing, Sales, Engineering team and Design & UX leads to deliver world class experiences that keep Kiwi coming back.

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You'll have the best time working with this employer and this is why:

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#Flexible

Flexibility means different things to different people and they support you to find what works, including a home office set up and utilities allowance.

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#Wellness

Being your best self means caring for your physical and mental wellbeing, they offer lots of resources to help you along the way.

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#Leave

They support you with leave when you need it, including 5 days wellness leave and 10 days sick leave from day 1.

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#Social

Nothing beats getting together to have some fun and celebrating success. Join this company in the office on payday for company paid lunches, regular Friday drinks and nibbles, annual company awards, celebrations and more.

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#Learning

Whether it's on the job, formal training, mentoring or something else, you'll grow from Day 1.

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Here's what you can expect from the role:

* They have top notch product practices - their product managers are making great product decisions that achieve customer value and strong commercial outcomes.

* They have a clear vision for where they want to take their product practice and a company wide plan that has buy-in from Heads of Product group.

* Their product managers are identifying the 'right problems to solve' in the most efficient way through best practice, tools & experience. Strong discovery practices help us deeply understand the customer problems they seek to solve. Problems are validated before they start building.

* They're great at experimenting to quickly learn how to deliver the most value.

* Where sensible they have commonly understood & used practices & tools 'sensible defaults' and a cohesive & up to date knowledge management system that helps speed up their product practice.

* Their product management & development process is evolving through industry learnings, internal feedback & challenging status quo.

* They can measure their product practice performance against key metrics and are driving an outcome focused approach.

* You work closely across their wider team (e.g., Design, Engineering, Marketing & Sales) to create alignment of product practices and ways of working.

* You've helped us create & foster a high performing product team through championing learning and development, facilitating, workshops, mentoring and coaching of individuals when needed.

* Their product guild is seen as a valuable part of their product manager's growth and development, and helps embed their shared practices

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What you'll bring with you:

* Experienced coaching and mentoring others in product roles to grow their expertise and performance.

* A great collaborator and connector, able to form strong relationships and get the best out of people.

* A strong leader who can influence people across multiple leadership levels to get buy in, form strong relationships and get the best outcome.

* An outstanding communicator - able to explain ideas simply and clearly, listen carefully to others, and proactively improve team communication.

*Proficiency using collaboration tools to communicate and facilitate effective discussions.

* Energetic and optimistic: have the ability to spot opportunities, inject energy into your surroundings, and inspire those around you.

* Deeply customer focused and innovative: know how to get into the hearts and minds of customers and think creatively about how they can pragmatically meet their needs.

* Commercially savvy: able to proactively prioritise opportunities and deliver excellent results.

* Brings positivity to complex situations, has great empathy, ability to spot patterns or irregularities and strong self awareness.

* A deeply experienced product professional (5+ years), having led product strategies that have achieved proven customer and commercial results.

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They know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, make sure to contact your job search specialist!