About the employer:
They are a New Zealand family-owned business, with over 50 years of experience in delivering technical plumbing solutions for commercial spaces.
What can they offer you?
• Competitive salary
• Varied role
• Career progression
About the role: Come as you!
Due to an internal promotion, this employer has an exciting opportunity to become part of their small team located in Three Kings, Auckland. Whether you’re an experienced plumber looking to put down the tools, or an administrative expert, make sure to contact your job search specialist!
Day-to-day you will focus on supporting both the team and customers, holding a high-quality standard of customer service while also carrying out a number of tasks behind the scenes to ensure processes are running smoothly.
Some of your responsibilities will include:
• Troubleshoot with the plumbers/customer on technical enquires
• Manage large numbers of phone & email product/customer enquiries
• Daily customer orders and quotations
• Advice ETA’s and/or any delays to customers and staff
• Ensure sales enquiries are monitored and followed up
Key skills and attributes:
• Previous Customer Service experience
• Solutions driven with a proactive attitude
• Ability to plan and prioritise
• Excel, ERP or Propella system experience is a huge advantage
• Technical or Industrial background
They are willing to train certain aspects of this role if they find the right attitude and fit for the team.
LANZ has 70+ vacancies
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