Business Development Manager

The Role

This role is ideal for an experienced leader driven by safety, efficiency, and continuous improvement within a high-volume FMCG (Fast-Moving Consumer Goods) or retail distribution environment.

You will take ownership of a key operational area within the flagship distribution facility. This is a hands-on leadership role focused on driving performance, optimising systems, and fostering a world-class safety culture across your teams. You will be instrumental in executing strategic initiatives that support the sustained growth of a national network.

Key Responsibilities:

• Serve as the primary Account Manager for existing customers utilising International and 3PL services nationally, proactively engaging with their logistics teams through regular face-to-face meetings to foster long-term relationships.
• Actively grow the 3PL warehousing solution (for both International and Domestic customers) and related transport services, while supporting the National Business Development Manager on non-customer engagement strategy.
• Collaborate closely with the International Team (including the Australian-based team) to identify, pursue, and implement new business opportunities in Australia and other international markets.
• Meet defined revenue and margin KPIs/budgets. Prepare and deliver professional presentations and reports to stakeholders, showcasing performance metrics, and future business development progress.
• Cross-Functional Alignment: Collaborate with Operations and Network Development teams to ensure alignment, smooth "go-live" implementation for new services, and continuous operational performance improvements.
• Market Integration: Maintain in-depth knowledge of current market conditions, link with industry forums, and integrate into the wider transport industry to inform strategy.
• Culture & Strategy: Actively foster a culture of continuous improvement and incorporate the Balanced Scorecard into all aspects of the role.

About You

You are a pragmatic, decisive, and results-focused leader who thrives in a fast-paced, complex environment. You possess a proven ability to lead large teams, solve complex logistical problems under pressure, and drive sustainable operational change.

To be eligible for this role, you should have:

• Proven senior leadership experience (5+ years) in a high-volume logistics, warehousing, or distribution centre environment (ideally FMCG, Retail, or 3PL).
• Demonstrable track record of improving safety outcomes, operational efficiency, and team performance metrics.
• Strong financial acumen and experience managing operational budgets and labour costs.
• Exceptional communication, coaching, and stakeholder management skills.
• Relevant tertiary qualification or equivalent professional experience in Supply Chain Management, Logistics, or Business.
• Proficiency in modern Warehouse Management Systems (WMS) and Microsoft Office Suite.

‍