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Thank you for showing an interest in our Job Seeker client.

Please give us some details about the role you want to fill and let us know why you think our client might be the perfect candidate for you.

What happens next?

Our Job Search Specialist Mark Beltran will facilitate the next steps:

Mark will let our client know that you have shown an interest in their professional skills.

You will receive a full job application from our client and might want to offer them a formal job interview if you see the right potential in this candidate.

If you decide that you would like to offer the role to our client, we will help to make the next steps as smooth as possible.

You will be supported by our Licensed Immigration Advisers, who will take care of all visa related aspects of the process of offering our client a job.

Offering a job to our client will be straight forward.

Candidate Details

Name :

Rebekah Jongkind
Qualification :
Technical Support Officer
Industry :
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Candidate ID:
This candidate has been hired.

Technical Support Officer

About our Client

Experienced graduate with eight years of experience in administrative and customer-facing roles. Currently undertaking Project Management training, having recently completed my first certificate in Agile with Atlassian Jira. Experience ranges from project support to data entry and management- with considerable experience using a multitude of CRMS as well as the Microsoft package. Several of my roles have been based around client relationship management both domestic and abroad. I enjoy working as part of a friendly team in a workplace where I can use my initiative and build on my experience.


Professional Experience

Technical Support Officer

City Council

  • Generate work reports to help manage workflow.
  • Engaging with and managing stakeholder relationships.
  • Generate and process Purchase Orders.
  • Maintain up to date user focused webpages.
  • Act on first point of contact in relation to various projects.

Technical Support Officer

District Council

  • Providing support to case officers to process and deliver planning applications at key stages.
  • Using my knowledge of the Data Protection Act regulations to process and redact planning comments and make them ready for public viewing.
  • Ensuring the accuracy of planning applications by reviewing application documents.
  • Uploading all application information onto in-house systems ready for validation.

Project Assistant

District Council

  • Scheduling meetings within the team.
  • Liaise with finance team regarding invoices and purchase orders.
  • Working with internal and external stakeholders to set up and meet project targets.
  • Acting as the main point of contact for internal and external queries via email and telephone.
  • Updating project leads on relevant changes and developments.

School Administrator


  • Ensuring accurate student, assessment and academic records/data are maintained.
  • Preparing School assessment resources for Module Assessment Panels.
  • Liaising with students and module leaders to allocate students supervisors for all Major projects both UG & PG in accordance with the University policy on Personal Development Tutoring.
  • Manage non-routine enquiries from both students and academics in an efficient and effective manner, via telephone or written correspondence.
  • Setting up online assessment portals and enrolling the students for these assessments.
  • Processing assessment information such as Assessment Offences, Ethics applications and late submissions, making sure all relevant documents are ready for reviewing.

Global Sales Support Coordinator


  • Enrolling students onto the CRM system.
  • Generating documents including invoices.
  • Producing weekly arrivals reports.
  • Uploading documents including passports and visas.
  • Writing up processes and training documents.

Account Management

  • Building relationships with existing and future agents.
  • Keeping track of any outstanding debt.
  • Developing processes and improving efficiency.
  • Generating weekly reports showing student arrivals.


BA (Hons) History

Agile with Atlassian Jira

APM Project Fundamentals Qualification



Technical Skills

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