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Candidate Details

Name :

Rolen Esteves
Qualification :
Supply Chain Manager
Industry :
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This candidate has been hired.

Supply Chain Manager

About our Client

Supply Chain Manager with a solid foundation in Logistics, Warehousing and Distribution, End-End SCM, Shipping, Invoicing and Documentation, Demand Planning, and S&OP. Solid negotiation skills with experience in dealing with international suppliers and in coordinating with multiple teams. Track record of managing distributor markets, presenting to management and hitting the ground running in any set-up. Excellent communication skills both face-to-face and virtually, with a calm, professional and collaborative approach, and the ability to work well under pressure and meet tight deadlines.


Continuous Process Improvement

• Streamlined processes and operations of our 3 brands by aligning logistic operations between Italy and Hong Kong HQ, to ensure standard procedures and guidelines are followed throughout the S&OP channel.

• Restructured the phase in-phase out forecast process and the same is implemented at the HQ level highlighting a clear data view to effect changes based on current order volumes and stock levels.


Project Management

• Successfully managed the transfer of operation of $20m markets from the Middle East to Hong Kong and vice versa ensuring a smooth transition by synchronizing the complete Commercial, Finance and Logistics flow.

• Specialist in new distributor operations management and integration in the region.


Inventory Management

• 50% stock value reduction at the year-end by facilitating bi-monthly issuance of E&O reports.

• Inventory analysis & management of the replenishment cycle for Dubai, Italy and China warehouses, controlling incoming stock over a4m horizon.


Driving Change and Implementation

• Pioneer in implementing the monthly S&OP reviews for distributors projecting the full-year business plan with in-depth analysis at the SKU level and constant updates on MOQs, lead times, stock levels etc.

Professional Experience

Senior S&OP Lead

Jan 2021 –present: Started at this company in 2011 as a Sales and Forecast Coordinator, promoted to  Supply Chain Specialist  in 2013, Regional Demand Planning Analyst in 2018, and Senior S&OP Lead in Jan 2021

Role overview:
Manage Supply Chain and Commercial Operations for over 35 distributors in the region.

• Analyse & challenge the Sales forecast submitted by 3 subsidiaries and over 35+ distributors within the region

• Align price valuations within the forecasting fields to ensure at the macro level all forecasts can be quantified versus the budget and the previous year

• Monthly on the 1st FY YTD-YTG report to the financial controller by distributor/brand/category, reviewing Sales, Forecast & Gross margin calculation versus Budget

• Management of Statistical Forecast for the Region over an 18-month horizon

• Organise, facilitate, and publish minutes from the monthly Demand meeting with each market to gain consensus on a 12-months rolling forecast

• Lead the Regional monthly S&OP meeting with the top management team

• Control the Phase-In & Phase-Out process in theSales & Forecasting environment

• Inventory analysis & management of the replenishment cycle for Dubai warehouse stock

• Review and report the status of the Obsolete and Slow-moving goods

• Precise adherence to timelines, error resolution, processing workflows & recoveries

• Deliver a monthly $3 million shipment/sales value involving complete end-to-end supply chain management

• Streamline processes throughout the 3 brands to ensure standard procedures and guidelines are followed throughout the S&OP channel

• Manage and prepare a 12-month rolling forecast in SAP(APO-SCM) for all distributors to ensure the sales forecast is aligned with the sales orders

• BUREAU VERITAS & INTERTEK inspections for shipments

• Order management, Procurement to payment cycle and invoicing, complete with export documentation as well as LC document preparation and submission

• S&OP expert – managing the end-to-end SCM from procurement, and forecasting to delivery and execution including invoicing and documentation


Key Accomplishments

• 50% stock value reduction at the year-end by facilitating bi-monthly issuance of E&O reports with constant monitoring of stock levels and inbound stock in WHs

• 90%+ Product Availability and 90% Forecast Accuracy

• Restructured the phase in-phase out forecast process for the region

• Pioneer in implementing the monthly S&OP reviews for distributors

Customer Service & Logistics Supervisor

Oct 2006 - June 2011: Joined as a Customer Service Assistant in 2006 and promoted to CS&L Supervisor in 2009


Role overview: Managed the complete Import and Export logistics operations, coupled with 3PL and stock management including cycle counts

• Managed Inventory by analysing and reviewing stock and ensuring adequate stock availability for 15 customers

• Planned and managed product replenishment monthly, based on the demand forecast from respective markets and timely submission on APO to the supply planners by category as per agreed vendor guidelines

• Reviewed and analysed monthly stock and sales for distributors

• The primary point of contact for all logistic operations with constant supervision of the 3PL


Key Accomplishments

• 95%  shipment accuracy

• Zero wastage; salvaged damaged products by physical checks and recovered good stock to re-pack and deliver

• Cost-saving; monitored and negotiated the lowest freight options ($1000 average monthly saving) as well as ensuring optimal container loadings

• Colgate Palmolive Performance 2009 – Promoted to independently manage the entire operations being the main focal point for BOTHInternal and External Customers


Before 2006 I was employed as a shipping Logistics Administrator managing the warehousing and distribution activities for a major alcohol beverage supplier, and as a Research Analyst in Banking and Finance.


• Bachelor of Commerce (Financial Accountancy & Taxation)


Professional Development Training

• Customer Service & Logistics (ACCENTURE)

• Key Account Management (KAM 1)

• Letters of Credit (CITIBANK)


• Enthusiastic sportsman: top athletics competitor at school and university level

• Enjoy playing in Cricket, Basketball, Football, Tennis andBadminton tournaments

• Keen interest in organising team-building events, for work and personal get-togethers


Areas of Expertise

  • Logistics & Commercial operations
  • Team building & Influential Leadership
  • Customer Relationship management
  • Change & Conflict management
  • Continuous Process Improvement
  • Inventory / Distribution Management
  • Project Management
  • S&OP Process Lead
  • Planning & Forecasting

Technical Skills

Technical Skills

  • SAP/R3 (S&D / MM / SCM-APO)
  • BW Reporting Tools
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