Social Development Officer

(Previously Associate Program/Project Officer)

Overview: Process and administer the implementation of ADB-financed Projects (loans and grants) in education, health, social protection, disaster management, and local government sectors

• Administered five large infrastructure projects (worth of $1.2 billion) and four Grant projects (worth of $12 million) in Education, Health, Local Government, and Disaster Management sectors
• Reviewed and approved procurement of more than 300 civil works packages, more than 3,500 goods packages, 9 consultancy firms, and more than 100 individual consultancies
• Managed/administered more than 300 civil works contracts which included reviewing of claims, contract variations, contract terminations, handling of appeals and complaints, and dispute resolution  
• Communicated effectively with different personalities and people in various roles by being courteous, enthusiastic, and offering clear feedback
• Educated young people about strategies for driving discussions and promoting social changes
• Built partnerships with partner organisations to develop support and gain greater attention for important issues
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Coordinated and managed volunteer activities for community service projects.
• Mobilised grant funds to obtain support for clients and reduce escalation or recurrence risks
• Conducted sector assessments to identify competitive loan products and investment opportunities
• Trained and supervised supporting officers and staff
• Recommended changes to existing loan products to cater the emerging needs of the sector/country

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Consultant (General Management)  

Overview: Enhanced the managerial capabilities of elected members and staff, strengthened institutional capacities of provincial councils and local government institutions

• Conducted training needs assessments, guided local authorities in preparing training plans, provided training, advocacy, consultancy, and research on local governance
• Developed and implemented general management policies and procedures for local authorities
• Formulated and implemented risk assessment and mitigation strategies in delivering public services
• Created plans to ensure continuity of operations in the event of an emergency
• Prepared project proposals for fundraising (grants and small loans), developed capacities of local government staff to implement, and monitored projects in local government sector
• Supervised research projects of junior research and social services officers

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Research Analyst

Overview: Collected, examined, and validated the accuracy of data, and analysed data using mathematical, statistical, and analytical models

• Prepared plans for research projects, designed qualitative and quantitative data collection tools, trained enumerators, supervised field work, conducted focus group discussions
• Monitored data entry, data cleaning and data validation, analysed data, interpreted results, and wrote reports
• Designed surveys and questionnaires to collect data from customers and competitors
• Analysed and interpreted data to identify emerging risks in the health sector
• Developed reports to present research findings to management
• Conducted focus groups and interviews to collect data from public and private sectors