Please give us some details about the role you want to fill and let us know why you think our client might be the perfect candidate for you.
What happens next?
Our Job Search Specialist Mark Beltran will facilitate the next steps:
Mark will let our client know that you have shown an interest in their professional skills.
You will receive a full job application from our client and might want to offer them a formal job interview if you see the right potential in this candidate.
If you decide that you would like to offer the role to our client, we will help to make the next steps as smooth as possible.
You will be supported by our Licensed Immigration Advisers, who will take care of all visa related aspects of the process of offering our client a job.
Offering a job to our client will be straight forward.
Senior public-sector technology transformation professional with 15+ years' experience delivering complex digital change within the U.S. federal government and Department of Veterans Affairs.
Proven experience leading enterprise system testing, UAT, national deployments, organisational change and cross-functional delivery across platforms supporting 30,000+ users.
Results-driven IT Programme and Project Manager with 15+ years of experience leading government technology transformation for systems supporting over 30,000 end-users.
Proven expertise in user acceptance testing (UAT), enterprise system rollouts, and complex change delivery.
Adept at implementing reliable, secure, and scalable digital solutions in collaboration with cross-functional development teams, policy stakeholders, and third-party vendors.
Recognised for aligning diverse stakeholder groups, enhancing service delivery, and mitigating risk across high-impact programmes.
Known for strategic leadership in system validation, Agile/Scrum project delivery, and test governance, with a track record of driving successful national deployments in health and benefits technology.
Seeking opportunities in New Zealand’s public or health tech sectors to contribute UAT strategy, platform migration, and business process optimisation expertise.
• IT Programme Management
• Change Delivery & Organisational Readiness
• User Acceptance & Regression Testing
• Business Process Automation
• Cross-functional Team Leadership
• Vendor Management & QA Oversight
• Data Integrity & Risk Mitigation
• Jira, Microsoft Teams & Power Platform
• Service Delivery Design
• Public Sector System Transformation
Programme Analyst – IT Testing & Deployment | U.S. Department of Veterans Affairs | 2018 – Present
· Led UAT and regression test management for a digital platform used by 30,000+ disability claims analysts
Designed and implemented automated test scripts aligned to mission-critical exam workflows.
· Partnered with business and IT to resolve XML/PDF inconsistencies in Disability Benefit Questionnaires, enabling faster and more accurate data exchange.
· Introduced a defect triage system using Jira dashboards, reducing bug resolution times by 40%.
· Delivered national onboarding testing plans for external vendors, improving test accuracy across multiple platforms.
· Authored reporting tools and scenario packages that increased testing clarity for developers, testers, and decision-makers.
Change Management Lead | U.S. Department of Veterans Affairs | 2012 – 2018
· Directed transformation across regional offices during deployment of centralised digital platforms for more than 600 Salt Lake City and Alaska Regional Office Employees
· Created 68-page change management toolkit, adopted agency-wide to guide end-user transition.
· Reduced operational inefficiencies by 30% through the development of InfoPath workflows integrated into SharePoint.
· Provided strategic advice to senior leadership, facilitating cross-departmental alignment and uptake.
· Conducted stakeholder interviews and facilitated training sessions to support system rollouts.
Senior Claims Analyst & Testing Lead | U.S. Department of Veterans Affairs |
2009 - 2012
· Delivered adjudication services with 99.8% accuracy, guiding compliance with legislative requirements.
· Participated in national UAT cycles and advised developers on business rule discrepancies.
· Mentored 20+ staff and developed standard operating procedures to enhance consistency and scalability.
· Championed improvements to document review processes that reduced case backlogs.
Bachelor of Science – Management
University of Utah, David Eccles School of Business (NZQF Level 7 Equivalent)
· Federal Acquisition Program Certification for Program and Project Managers – Entry Level
· Federal Acquisition Program Certification for Program and Project Managers – Mid Level
· Federal Acquisition Program Certification for Program and Project Managers – Senior Level
· AI Prompt Engineering Credential
· Agile Team Member Credential
· Scrum Master
· AI for Project Managers and Scrum Masters
· Project Management Essentials – Franklin Covey
· Change Management Theory & Practice – VBA
· Lean Six Sigma – Green and Yellow Belt Certified
· Advanced Data Analysis & Reporting – Microsoft
Seeking opportunities in New Zealand’s public or health tech sectors to contribute UAT strategy, platform migration, and business process optimisation expertise.
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