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Thank you for showing an interest in our Job Seeker client.

Please give us some details about the role you want to fill and let us know why you think our client might be the perfect candidate for you.

What happens next?

Our Job Search Specialist Mark Beltran will facilitate the next steps:

Mark will let our client know that you have shown an interest in their professional skills.

You will receive a full job application from our client and might want to offer them a formal job interview if you see the right potential in this candidate.

If you decide that you would like to offer the role to our client, we will help to make the next steps as smooth as possible.

You will be supported by our Licensed Immigration Advisers, who will take care of all visa related aspects of the process of offering our client a job.

Offering a job to our client will be straight forward.

Candidate Details

Name :

Navneel Chand
Qualification :
ICT Service Technician
Industry :
Hardware and Software Support - Windows Domain - Microsoft Office Suite - Networking DNS DHCP VLANS
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Candidate ID:
This candidate has been hired.

ICT Service Technician

About our Client

IT help desk technician with 5+ years of experience in keeping systems running and rapidly resolving issues in a Windows 7/8/10 environment. Customer-focused with effective communication skills, a positive attitude, and a great work ethic. Excellent problem-solver and team player: take pride in overcoming obstacles and ensuring team efficiency.


Professional Experience




Technical Skills

  • Windows Environment: Knowledge of Windows domains, how they interact at the user/workstation/server levels including Windows 7/8/10 and Microsoft Server 2016,2012,2008 and Exchange Server
  • Technical Support: Respond to IT Help Desk requests and monitor system alerts promptly including escalation of open or common occurring issues to senior engineers as per company policies and procedures
  • Hardware and Software Installation: New workstation setups including firmware and Windows updates, re-imaging and upgrading old workstations to the latest version of Operating System, and installing software/application as per each department’s requirements
  • IT Troubleshooting & Problem Solving: Assisting users in person, over the phone, and via email with hardware/software/cell phone/desk phone-related concerns and resolving concerns including Microsoft Office suite of programs, in-house built applications, and department-specific software/application
  • Active Directory & Outlook Exchange: Manage users in Active Directory including adding new users, putting them in correct OUs assigning appropriate permissions and membership groups, disabling/deleting end-users after the end of employment, end-user password resets, and setting up/editing end-user mailboxes using the Microsoft Exchange Admin console
  • Networking: DNS, DHCP, VLANs, subnets, switches and patch panels, different classes of ethernet cables, including the use of Command Line Interface (CLI) to ping IP addresses and test network connectivity

Thank you for showing an interest in this candidate.

One of our Job Search Specialists will contact you to have a chat about the next steps of connecting you with our client.

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