Please give us some details about the role you want to fill and let us know why you think our client might be the perfect candidate for you.
What happens next?
Our Job Search Specialist Mark Beltran will facilitate the next steps:
Mark will let our client know that you have shown an interest in their professional skills.
You will receive a full job application from our client and might want to offer them a formal job interview if you see the right potential in this candidate.
If you decide that you would like to offer the role to our client, we will help to make the next steps as smooth as possible.
You will be supported by our Licensed Immigration Advisers, who will take care of all visa related aspects of the process of offering our client a job.
Offering a job to our client will be straight forward.
PROFILE:
Motivated Senior Project Manager with 10+ years of experience delivering large-scale digital transformation, technical service delivery and complex projects. Proven success leading cross-functional teams, managing full project lifecycle and delivering initiatives on time, within scope and budget. Skilled in project governance, risk and issue management, stakeholder and vendor management, resource planning, budgeting and forecasting and reporting. Seeking to leverage strong delivery leadership, communication and problem-solving capabilities to support growth and excellence. Let's connect to discuss how my skills and experience align with your needs.
RELEVANT SKILLS
Project Management Expertise: Proficient in end-to-end project delivery frameworks (SAFe), with hands-on experience leading enterprise-scale digital transformation and technical implementation projects.
Technical Delivery & Analytics: Technical understanding of data analytics, fraud detection systems and machine-learning–driven solutions, with practical experience managing advanced analytics projects in cross-functional environments.
Governance & Portfolio Management: Deep knowledge of service delivery governance, portfolio dashboards, reporting frameworks, and risk/issue management—demonstrated by designing and implementing new governance models and standardized processes.
Stakeholder & Vendor Management: Exceptional communication and stakeholder management skills, proven through successful collaboration with C-level executives, global teams and external vendors to define roadmaps and drive complex delivery outcomes.
Strategic Problem-Solving: Advanced analytical and problem-solving abilities, evidenced by delivering cost savings (up to 15%), optimizing workflows and resolving systematic delivery challenges across large-scale programs.
EXPERIENCE
Senior Project Manager | July 2024 – August 2025
· Leading various projects related to fraud, analytics and machine learning.
Service Delivery Manager | July 2024 – August 2025
· Managed the growth of the Project Management team, resulting in a 50% expansion.
· Led the implementation of a new governance model as part of a new restructure.
Senior Project Manager | August 2022 – June 2024
· Successfully led digital transformation projects, directed cross-functional teams of 30+ members and implemented a structured mentorship program for new team members.
· Led the recruitment of Project Managers across all levels (junior to senior).
Project Lead | January 2022 – July 2022
· Led cross-functional project teams, successfully delivering complex deliverables and optimized resource allocation and task assignments, improving team efficiency.
· Delivered cost savings of 15% by optimizing workflows and standardized reporting.
Project Manager | December 2019 – December 2021
· Developed a standardized site migration framework and achieved cost savings by optimizing hardware utilization, significantly reducing the volume of required equipment.
· Improved cross-functional collaboration and implemented a structured onboarding program.
Project Coordinator | March 2017 – November 2019
· Supported successful delivery of multiple large-scale national projects.
· Improved delivery timelines by 15–20% through enhanced tracking and management.
Demand Management Officer (Project Coordinator) | March 2013 – August 2016
· Led the end-to-end management of over 300 annual enhancement requests.
· Conducted quarterly analysis of enhancement trends, helping to influence annual planning.
Service Desk Specialist | February 2012 – February 2013
· Served as a first line of support and monitored incident trends for root cause analysis.
· Created knowledge base articles which improved first-call resolution by 20%.
Internet tools support representative |November 2009 – January 2012
· Managed and processed end-to-end tool related orders, including changes, cancellations, and escalations across all order stages.
EDUCATION / CERTIFICATIONS
Masters Degree in Business Administration | 2012 – 2014
Bachelor of Maritime Transport and Nautical Technologies | 2003 – 2007
PMP Certified | exp. 2028
SAFe Lean Portfolio Manager
SAFe Product Owner/Product Manager
CSM Certified | exp. 2029
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