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Thank you for showing an interest in our Job Seeker client.

Please give us some details about the role you want to fill and let us know why you think our client might be the perfect candidate for you.

What happens next?

Our Job Search Specialist Mark Beltran will facilitate the next steps:

Mark will let our client know that you have shown an interest in their professional skills.

You will receive a full job application from our client and might want to offer them a formal job interview if you see the right potential in this candidate.

If you decide that you would like to offer the role to our client, we will help to make the next steps as smooth as possible.

You will be supported by our Licensed Immigration Advisers, who will take care of all visa related aspects of the process of offering our client a job.

Offering a job to our client will be straight forward.

Candidate Details
Name :
Angelique Bigot
Qualification :
Team Leader
Industry :
Contact Centre Team Management
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Team Leader

Our client Angelique is a Contact Centre Sales Team Leader with exceptional organisational and time management skills and a genuine love for teamwork.

About Angelique:

Contact Centre Sales Team Leader with exceptional organisational and time management skills, and a genuine love for teamwork. Skilled at implementing opportunities for improving systems and customer service and achieving a high level of productivity. Expertise in project management, analysis, Power Bi, Excel, writing reports, weekly/monthly reviews, providing feedback, and escalation. Fast learner and natural leader with logical problem-solving skills and demonstrated ability to develop rapport with remotely based teams as well as with local colleagues. Fluent in English and French and currently working for the French market in Portugal.

Achievements:

  • Contributed to outstanding customer service: As Team Leader of a Sales Project, reviewed all processes and created easy to access tools and guides on how to use them. Through daily meetings and weekly coaching raised the team’s confidence and performance, resulting in the best customer service feedback for the company.
  • Re-organised a system to make it work more efficiently: For the past 8 months working as part of a team of six analysts reviewing processes for each country the company provides services. This included setting a new format of Audits and other materials to decrease expenses and adapt solutions, resulting in improved responses to client requests and more overall satisfaction with the products.

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