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Job Listing Number
Job Listing Number

Senior Systems & Network Engineer

Information & Communication Technology

Exciting opportunity for an experienced Senior Systems & Network Engineer

About this role:

This locally managed service provider is on the hunt for some great, proactive technicians who love helping people, and mentoring juniors. You will, ideally, have  3-5 + years of experience with both Systems Engineering as well as Network Engineering.

Requirements:

  • 4-5+ years’ experience providing 2nd/3rd Level Technical Support, troubleshooting and problem resolution for external customers
  • ESSENTIAL: Has worked for an MSP previously
  • Heavy Microsoft experience, including Microsoft 365
  • Experience delivering excellent services to contracted SLA targets, meeting and exceeding expectations and always meeting deadlines
  • 3-5 years’ experience being the interface with a customer (and 3rd parties) for support and resolution of problems
  • Some experience and training in networking
  • Must be able to work after-hours
  • One major certification such as MSP, MCSE, CNE, VCP, CCEA or Cisco Certification or equivalent qualification
  • One or more Vendor qualifications

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Job listing published:
July 4, 2024

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