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Job Listing Number
Job Listing Number

Senior Customer Insight Analyst

Government & Council

This employer is looking for a senior data scientist to join their fantastic team on a fixed term basis through to January 2025. You’ll play a vital role in achieving their organisations vision.


As a Senior Customer Insights Analyst you will use your advanced analytics skills to explore the needs of the organisation's customers, develop solutions aimed at meeting their needs and then test the effectiveness of those solutions in achieving improved outcomes.  

In this role they particularly welcome expertise in statistical programming languages e.g. R, Python, Julia and SAS, working with large datasets, statistical analysis and data visualisation.

To be successful in this role you will:

  • You’ll be a curious data scientist, able to develop pragmatic solutions to a wide range of business problems and opportunities and generate actionable insight
  • Data science and analytical skills including complex statistical techniques, data engineering and analytical operationalisation across the end-to-end analytics lifecycle
  • Experience in using experimental methods to estimate causal effects
  • A talent for articulating and communicating the right data story given the business context and tailored for the target audience
  • Manage your time well and deliver outputs that meet agreed specifications and timelines
  • Enjoy working collaboratively with technical and non-technical colleagues

The base salary range for this role is $101,287 to $142,993 with starting salary depending on skills and experience of the successful applicant.

Their teams normally work a mix of at home and office days, with most people working two days a week from home. They’re also open to other types of flexible working.

They know that a diverse and inclusive team helps them meet the needs of their customers, and they welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs.

It is important that people are free to be themselves at work. Here are some ways they encourage that:

  • Employee networks to support colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs
  • Development opportunities in te reo Māori me ōna tikanga.

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Job listing published:
April 2, 2024

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