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Job Listing Number
Job Listing Number

Helpline Counsellor

Healthcare

This employer is seeking fully registered counsellors & social workers to Join an organisation making a difference in the lives of Aotearoa's Rangatahi.

ABOUT THE ORGANISATION

This employer works with Rangatahi (young people), their Whānau (family) and those supporting Rangatahi. This fantastic organisation is made up of Kaitūao (volunteer) and paid staff members within centres based across the New Zealand.  

WHO ARE they LOOKING FOR?

They are looking for amazing people who have a wealth experience as a Counsellor, Social Worker or other registered health professional with in-depth first hand experience in the Mental Health sector.To ensure you are the perfect fit, you will be:  

  • A Counsellor/Social Worker with a current full registration
  • An experienced working with people in acute mental health settings
    Calm, Grounded, Non-Judgmental, Adaptable Person
  • Confident managing multiple conversations and assessments at a time
  • Capable of identifying and prioritizing risk to then to make fast and effective clinical decisions
  • Great team player and effective communicator

PERKS OF THE ROLE:

  • Full time work on a rotating roster with other clinical staff! (no later than midnight)  
  • Competitive salary bracket
  • Flexibility across locations in Central, West, North and South Auckland Locations!  
  • Open plan office with a Whānau feeling, focused on supporting each other
  • Fully paid for professional development and supervision

ABOUT THE ROLE

They are seeking Rock Stars who have robust experience in managing risk assessments, safety planning, interventions, these experiences are all highly desirable to this role and will certainly make you stand out from the crowd. Your duties will include:

  • Take calls from those seeking mental health advice
  • Available to work across any shifts in a 7 day week (fixed roster)
  • Assess and triage callers, make decisions based on various factors
  • Holding the escalation point for clinical decision making
  • Availability on weekends and evenings
  • Prioritise cases and be able to hold strong professional boundaries
  • Foster links with other mental health services

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