About Samy:

Certified IT professional with experience in providing network administration support and installation, infrastructure design, troubleshooting, and managing IT projects and budgets.   Effective communication skills and the ability to get the best from a team have been instrumental in delivering high-quality work and developing positive relationships with developers, vendors, and senior management.

• Devised Acronis cyber backup solution with VMware server functionality, to overcome the failure of an on-premise physical server, which improved disaster recovery response time by 99.9%
• Developed advanced IT knowledge base intranet platform with FAQs, providing self-help to the staff that simplified time taking day-to-day quick fixes
• Eliminated Cyber-Attack by Implanted Falcon crowed strike cyber threat intelligence over the network, resulting in reduced data breach risk and cyber-attack by 80%
• Leveraged existing Wi-Fi infrastructure by rolling out additional services through a Wi-Fi monetization framework, this added an alternate income source of $25,000 monthly in overall revenue
• Made a major contribution to cost-saving, provided hands-on-training to junior staff for fibre cable testing and installation, saving the company $3,000 per year in contracted labour expenses
• Re-organized existing CCTV to AI-Powered system to enable post-COVID situation with additional analytics like a face mask and social distance monitoring, ensuring customer and retailers’ comfort

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