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Candidate Details

Name :

Melissa Lyon
Qualification :
Marketing Leader
Industry :
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Marketing Leader

SUMMARY

I am a versatile marketing leader with a consumer first mentality and a penchant for creative problem solving. I blend analytical insights with strategic thinking to build integrated go-to-market strategies that meet the needs of your brand and audience.

I have over ten years experience in both B2C and B2B channels with a broad knowledge across marketing disciplines and deep expertise in product and growth marketing.

EXPERIENCE

SENIOR GROWTH MARKETING MANAGER

Asurion, LLC                                                                                                                                               March 2022 - Present, Nashville, TN

• Launch over 15 new products for clients such as Verizon, Microsoft, GameStop, HP, and SoFi by leading comprehensive go-to-market strategies, representing the voice of the customer, and enabling acquisition and retention strategies within the partner channel (B2B2C)

• Lead cross-functional teams of 10+ people across performance marketing, creative, product, sales, technology and legal/regulatory/compliance to build brand campaigns, drive growth, and increase revenue

• Create and manage a test and learn plan across marketing channels; analyzing data and reporting to optimize; resulting in $2 million incremental revenue

• Develop loyalty and referral program for D2C products; resulting in additional 6 months LTV

SENIOR MARKETING MANAGER

Sophia Learning (Strategic Education, Inc)                                                                             Sept 2020 - March 2022, Minneapolis, MN

• Developed and executed the go-to-market strategy to support Sophia's new subscription business model, resulting in +100% YoY revenue growth; $5M to $12M

• Led a cross-functional initiative with the product, development, and sales teams to launch a new consumer-facing website; ensured consistent key messages and value props, UX and SEO best practices; resulting in a 15% increase in conversion

• Gained in-depth customer and marketing knowledge through qualitative and quantitative research; helping to identify consumer pain points, product opportunities, feedback loops and key messages

• Responsible for product messaging and value props; continuously testing and optimizing through consumer and competitive insights, brand campaigns, and paid media ads

• Managed $10M budget; built full-funnel B2C and B2B promotional programs and campaigns to drive awareness, consideration, and conversion

• Provided sales team with marketing support, including sales tools, conference collateral, and competitive intelligence

PRODUCT MARKETING MANAGER

Capella University (Strategic Education, Inc)                                                                              May 2016 - Sept 2020, Minneapolis, MN

• Led the creation, execution, and integration of marketing strategies across all channels for 19 doctoral and 12 helping professions products/programs including BSN and MSN programs

• Created and implemented new email strategy; including content creation, testing and optimization, and audience segmentation; resulted in 151% YOY growth in 2019.

• Responsible for monitoring portfolio health, identifying areas of drop-off and developing solutions to address customer needs and competitive shifts

• Created multi-channel referral campaigns, resulting in over 100 referrals in Q3.

• Launched over 6 new products and 4 redesigned products

• Created lead generation campaigns; resulted in +3% monthly sales increase

MARKETING MBA INTERN

Thrivent Financial                                                                                                                                May 2015 - May 2016, Minneapolis, MN

• Developed 3 main and 2 sub personas in order to create and test value propositions for new market segmentation

• Collected and analyzed consumer behavior data using Adobe Site Catalyst and presented findings and recommendations to senior level directors; recommendations used for new product development strategy

• Conducted content audit on website, built asset library, and created strategy to address content gaps.

MEMBERSHIP DIRECTOR

YMCA of the Greater Twin Cities                                                                                September 2012 - January 2015, Minneapolis, MN

•Presented new CRM strategies via an executive power point presentation in an association meeting of 30 people; CRM strategies implemented company wide

•Created referral campaign that generated over 400 referrals; 125% over goal

EVENTS MANAGER

Hy-Vee, Inc                                                                                                                            September 2010 - September 2012, Omaha, NE

•Developed cross-functional project management skills; oversaw all event planning, coordination, execution, and evaluation; events ranged from 10-500 people with budgets up to $10K

•Created marketing materials; social media campaigns, direct mail and trade show exhibits.

EDUCATION

Master of Business Administration -Marketing and Brand Strategy

UNIVERSITY OF MINNESOTA CARLSON SCHOOL OF MANAGEMENT • Minneapolis, MN

• Leadership and Advisory Board member.

Bachelor of Science, Marketing and International Business

UNIVERSITY OF WISCONSIN, LA CROSSE • La Crosse, WI

SKILLS

●     Go-to-Market (GTM) strategy

●     Positioning and messaging

●     Analytics

●     Cross-functional leadership

●     Integrated marketing

●     Project management

●     Martech - CRM, email service providers, Adwords

INTERESTS & HOBBIES

●     Reading - I love all genres but especially mystery and thriller and am in two book clubs

●     Outdoor recreation - hiking, camping, kayaking. I believe any ailment can be helped with a walk outside

●     Cooking - I like cooking for my friends and family, hosting neighbors for parties, and trying new foods

●     Travel - I love trying new things and exploring new places whether with my husband or my close friends of over 20 year

REFERENCES AVAILABLE UPON REQUEST

Professional Experience

Education

Interests

Skills

Technical Skills

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