Bringing animals to New Zealand

Will you be able to bring your beloved pet to New Zealand?

Biosecurity New Zealand stipulates that live animals may not enter New Zealand without meeting specific conditions.

These will depend on the type of animal and country of origin. Entry conditions are described in the appropriate Import Health Standard.

A Permit to Import may be required and animals may have to undergo Post Entry Quarantine at a MAF approved facility. Some animals may be prohibited due to their protected status (see the Convention on International Trade in Endangered Species).

If your animal does need to be quarantined you must, before applying for a Permit to Import, contact a quarantine facility in New Zealand to reserve a space for your animal(s). When you book a space the quarantine facility will send you a letter of confirmation, and this must be included with your permit application.

Animal products

All animal products - from pet food to heat-and-eat meals to poultry feathermeal products - also require Import Health Standards.

Cats and dogs

If you intend to import a cat or dog, check the requirements in the personal travel section. Cats and dogs coming from Australia, United Kingdom, Sweden, Norway, Hawaii and Singapore do not require quarantine, but do require certification and will be inspected for ticks on arrival. Learn also about exporting your pet.


If the animal you are importing requires medication, you may be able to import the medicine, though will need approval from the Agricultural Compounds and Veterinary Medicines Group. Or view the protocol for accompanied animals entering New Zealand that require medication.

Import Health Standards

Import Health Standards (IHS) are documents detailing the import conditions for live animals and animal products into New Zealand.  They define the conditions that must, if an import is to be made, be met in the country of origin or of export, during transit, importation and quarantine.

Registered Quarantine Facilities for Cats and Dogs

There are five MAF registered quarantine facilities for domestic cats and dogs into New Zealand.

For importations where a post entry quarantine period is required a Permit to Import will NOT be issued unless the importer has a letter from a quarantine facility stating that a space has been booked for the animal.

For all enquires relating to the costs involved with quarantine and the conditions of quarantine (feeding, visitation rights etc) the operator of the facility should be contacted directly.

The following facility is registered and permitted to quarantine dogs from specific countries:

Pethaven Quarantine Services
71a Homestead Road
RD1 Pokeno
New Zealand

Proprietor: Mrs. Robyn van den Brink
Ph/Fax +64 9 2336301
E-mail [email protected]
Dogs (12)

The following facility is registered and permitted to quarantine cats from specific countries:

Pussy Cat Lodge
29 Crowther Street
New Zealand

Proprietor: Mr Gary Burch
Ph +64 9 828 3410
Fax +64 9 828 0455
Cats (24)

The following facilities are registered and permitted to quarantine cats and dogs from specific countries:

Qualified Pet Services
150 Airfield Road
New Zealand

Proprietor: Mr Raymond Cheung
Ph +64 9 299 9539
Fax +64 9 299 9539
E-mail [email protected]
Dogs (36) and Cats (32)

Canterbury Quarantine Services Ltd
Highfield Road
PO Box 23158
New Zealand

Proprietors: Chris and Lindsey Ward
Ph +64 3 318 1279
Fax +64 3 318 1289
Email: [email protected]
Dogs (30) Cats (15)

Shado-Lans Quarantine Facility
773 State Highway One
R D 31
New Zealand

Proprietor: Denise and John Clark
Ph +64 6 362 6184
Fax +64 6 362 6185
Email: [email protected]
Dogs (6) Cats (4)


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